Services
Every part of the job, separately
Condos, single-family homes and multi-family buildings each get managed differently, and full-service management bundles every service below. Each is a real piece of work with its own decisions, so each gets its own page rather than a bullet point.
By type of property
Condos
A rented condo has two sets of rules: the lease between you and the tenant, and the condominium documents between you and the association. Most of what goes wrong in a condo rental happens where the two meet — a lease that conflicts with the bylaws, a move-in nobody booked with the building, a leak that both sides assume is the other’s problem.
Renting out a condo unitSingle-family homes
A single-family rental is often a house its owner used to live in, rented out because a job or a family moved them rather than as an investment. That changes the job: the house has a history, the owner has a stake in how it is treated, and every system in it — heat, hot water, roof, drainage — belongs to one tenancy.
Managing a single-family home as a rentalMulti-family
Greater Boston is a two- and three-family region, and a small multifamily building is not a single-family house with more doors. Shared heat, one roof, one water line, neighbours through a wall, and often an owner living in one of the units — the operational problems are different, and so is how they get handled.
Managing two-, three- and four-family properties
Services in detail
Tenant placement
Tenant placement is a one-time service: we price the unit, market it, run the showings, screen the applicants, and put a compliant lease in place — then hand you the keys and the file. It suits owners who are comfortable managing day to day but do not want to run a leasing process.
Tenant placement and leasingTenant screening
Every applicant is measured against the same written criteria, in the same order, and the criteria are published rather than improvised. That is what makes the outcome defensible — and it is also the single decision that most determines whether a tenancy goes well.
How we screen prospective tenantsRent collection & accounting
Rent is collected electronically on a fixed schedule, owner funds are disbursed on a stated date each month, and the statement shows every dollar in and out with the invoice behind it. No part of that should ever require you to ask.
Rent collection, owner payouts and monthly accountingMaintenance & repairs
Tenants report issues in writing through one channel, every request is triaged the day it arrives, and work under an agreed threshold proceeds without waiting on you. Above that threshold you approve the spend first — with the quote in front of you.
Maintenance coordination and emergency responseCompliance & inspections
Most of what goes badly wrong for a rental owner in Massachusetts is not a bad tenant. It is paperwork: a deposit handled the wrong way, a required disclosure never delivered, a municipal registration nobody filed. All of it is avoidable, and all of it is expensive after the fact.
Rental compliance, registration and inspections
Not sure which parts you need?
Start with a conversation. Some owners want everything; some only want the leasing done properly.