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Team

The people who run Livo

There are three of us. Maggie Li and Kevin Hoang know every property under management, and the administration behind them has one owner too. That is a real constraint on how many we take on, and it is deliberate.

Maggie Li and Kevin Hoang of Livo Properties

Why a small team is the point

The commonest complaint owners have about property management is not the fee. It is that nobody at the firm seems to know their property — the portfolio manager changed twice this year, the person who answers has to look the address up, and a question that should take a sentence takes three days.

That is a structural consequence of scale rather than a failure of effort, and the only real defence against it is to stay small enough that it cannot happen. Maggie Li and Kevin Hoang know every property Livo Properties manages, and a dedicated administrator handles the finances and troubleshooting behind them, so their time goes to your building. When you call, you get someone who already knows which building you mean.

Talk to one of us directly

Not a call centre, not a portfolio manager you have not met. Start with a conversation and you will be dealing with the people who would run your property.